Last updated 05/07/2022
Our contact details
Name: Simon Piercy
Address: 18 Deerhill, Dechmont, Broxburn, West Lothian, EH52 6LY
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Order information including details of products, but excluding payment information which is handled by a third party.
How we get the personal information and why we have it
All of the personal information we process is provided to us directly by you for one of the following reasons:
- You have entered your information in the checkout on the site.
- You have signed up to our mailing list.
We use the information that you have given us in order to process orders and send email marketing to people that have signed up to the mailing list.
We may share this information with our payment processing partners (PayPal and Stripe) and with our delivery partners (the Royal Mail and UPS) for the purposes of processing orders.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting us via email at email@example.com.
- We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep customer data for as long as you maintain an account with us, so that you are able to place new orders and review details of old orders.
We keep mailing list data until you request that you are removed from the mailing list, so that we are able to send you email updates about new products and promotions.
Upon request we will dispose of your information by deleting it from the database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at firstname.lastname@example.org if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at email@example.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk